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30-Day Money Guarantee
We offer a 30 day money return or exchange policy if you are not happy with your order for any reason. For more information please see our Return Policy.
Frequently Asked Questions
Order
It depends on where you are. Orders processed here will take 1-3 business days to arrive. Overseas deliveries can take anywhere from 7-12 days. Delivery details will be provided in your confirmation email.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package in real time on our website.
If you receive a damaged or incorrect item, please contact our support team immediately with your order details and photos of the issue. We will resolve it as quickly as possible!
You can contact us through our email: info@eloriamode.com and contact page! We will be happy to assist you.